Support
Need help with one of our apps, found a bug, or have a feature idea? Email us at support@modernglow.com.
What to include
- The app name, for example Filtered Activity Stream
- Your Atlassian site URL (for example
yourcompany.atlassian.net) - What you did, what you expected, and what happened instead
- A screenshot, if it helps. Please blur any confidential issue content.
Response times
We aim to reply within 2 business days [TODO: confirm]. Support is provided in English.
Documentation
Security
To report a security issue, email support@modernglow.com with “Security” in the subject. Please do not include exploit details in public channels.