Privacy Policy
This policy explains how Modern Glow Software (“we”, “us”) handles data in connection with our apps for Atlassian products, including Filtered Activity Stream for Jira Cloud (the “Apps”), and this website.
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Summary
- Our Apps are built on Atlassian Forge and run entirely on Atlassian's infrastructure (“Runs on Atlassian”). We do not operate any servers that receive your data.
- Our Apps make no calls to services outside Atlassian.
- We do not sell, share or use your data for advertising, and we do not use it to train AI models.
Data the Apps process
Filtered Activity Stream reads Jira data to display it in a dashboard gadget. All requests run with the permissions of the person viewing the dashboard, so the App only shows what that person can already see in Jira. The App requests these Atlassian permissions (scopes): read:jira-work and storage:app.
When the gadget is displayed, the App reads:
- issues matching the configured saved filter or JQL query, including issue keys and summaries;
- issue history (status transitions and field changes) and comments;
- display names of the people who made those changes.
Data the Apps store
To keep dashboards fast, Filtered Activity Stream caches the results it displays for up to 5 minutes, separately for each viewer and gadget configuration. The cache is held in Atlassian-hosted Forge storage, follows the data residency of your Atlassian site, and expires automatically. It may contain issue keys and summaries, comment excerpts, changed field values, display names, and a truncated one-way hash of each user's account ID (used only to pick avatar colours).
The gadget configuration you save (saved filter or JQL, time window, number of items and event types) is stored by Atlassian as part of your dashboard.
No App data is stored outside Atlassian, and we have no access to it outside of Atlassian's platform.
Logs
For troubleshooting, the App logs only error types and HTTP status codes through Atlassian's Forge logging. Logs do not contain JQL queries, issue content or user identifiers.
Information Atlassian shares with us
As a Marketplace partner, we receive licensing and billing information from Atlassian, such as your site URL, license type and the technical and billing contacts on the license. We use it only to manage licenses and provide support. Atlassian's own handling of your data is described in the Atlassian Privacy Policy.
Support requests
If you contact us, we receive the information you choose to send, such as your name, email address and description of the issue. We use it only to answer you and keep it only as long as needed for that purpose. Please do not send us confidential issue content unless we need it to help you.
This website
modernglow.com is a static website. It does not use cookies, analytics or tracking scripts. Our hosting provider may keep standard server logs (such as IP addresses) for security and operations.
Sub-processors
| Provider | Purpose |
|---|---|
| Atlassian (Forge platform) | Runs the Apps, stores the short-lived cache and logs |
| GitHub (GitHub Pages) | Hosts this website |
Your rights
Depending on where you live, you may have rights to access, correct or delete personal data and to object to its processing. Because the Apps keep no data outside Atlassian and their cache expires after 5 minutes, most requests about App data are best handled by your Atlassian site administrator or by Atlassian. For anything we hold, such as support emails, contact us at support@modernglow.com.
Data deletion
Uninstalling an App removes it from your site. Cached data expires within 5 minutes, and Atlassian deletes App storage after uninstall according to its Forge data retention policy.
Changes
We may update this policy. We will change the effective date above and, for significant changes, note them on this page.